Terms and Conditions of Service, AxinexA Ltd

Last updated: June 2026

1. Introduction

These Terms and Conditions (“Terms”) govern all services provided by AxinexA Ltd (“we”, “our”, or “us”)
to the client (“you”). By engaging our services, you agree to these Terms in full. Any variations must be
confirmed in writing and approved by AxinexA Ltd.

Company Details:

AxinexA Ltd; Registered in England and Wales, Company No. 16742899
Contact: info@axinexa.co.uk
Registered Office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

2. Scope of Work

We provide web development, hosting, design, and maintenance services as outlined in written
quotations or proposals. Each project is defined by a mutually approved brief, including deliverables,
timelines, and costs.

We make every reasonable effort to meet agreed deadlines and project requirements. However, project timelines may vary due to technical or operational factors outside our control. We commit to keeping clients informed and to applying best efforts to minimise any delay or disruption.

3. Fees and Payments

All quotations are valid for 30 days unless otherwise stated.
Work begins once the initial deposit or payment specified in the agreement is received.
Invoices are payable within the agreed terms. Late payments may incur administrative or
interest charges in accordance with UK Late Payment legislation.
Ownership and access rights to deliverables remain with AxinexA Ltd until payment is received in full.

We aim to maintain transparency and fairness in pricing, ensuring all fees reflect the agreed scope of
work.

4. Client Responsibilities

Clients must provide accurate, timely, and complete information necessary to perform the contracted
work. Delays in providing required materials or approvals may result in schedule adjustments.

We will collaborate closely with you throughout each project to achieve the best possible outcome, but
AxinexA Ltd cannot be held responsible for delays, additional costs, or issues caused by incomplete or late client input.

5. Intellectual Property

Upon full payment, AxinexA Ltd transfers to the client all intellectual property rights in the final deliverables created specifically for the project, unless otherwise stated in writing. We retain the right to display non-confidential project work in our portfolio for promotional purposes.

Any materials or software provided by the client remain the client’s property. You confirm that any
content supplied does not infringe third-party rights.

6. Hosting and Maintenance Services

Hosting and maintenance are provided according to the selected service plan.
We use trusted third-party providers that operate under strict security and reliability standards.

While we cannot guarantee uninterrupted availability or complete protection from external incidents, we take all reasonable measures and apply best practices to ensure consistent, secure, and high-quality service.

AxinexA Ltd is not responsible for failures or interruptions caused by external providers, force majeure,
or client-side issues beyond our control.

7. Confidentiality

Both parties agree to treat all non-public information shared during a project as confidential and to use
it only for the purpose of fulfilling the contract. This obligation continues after the end of the engagement.

8. Data Protection

All personal data is processed in accordance with our Privacy Policy.
We are committed to responsible and lawful handling of all data received. Clients are responsible for ensuring that any personal data they supply has been collected lawfully and with appropriate consent.

9. Warranties and Disclaimers

Our services are provided on an “as is” and “as available” basis. We make no express or implied
warranties regarding performance, suitability, or specific outcomes.

However, AxinexA Ltd commits to applying professional skill, care, and reasonable diligence to
every project and to taking practical steps to resolve any issues that may arise.

10. Limitation of Liability

To the fullest extent permitted by law, AxinexA Ltd shall not be liable for:

Loss of profits, revenue, or business opportunities.
Data loss or corruption not directly caused by negligence.
Downtime, thirdparty failures, or service interruptions.
Indirect, incidental, or consequential damages.

Our total liability for any claim shall not exceed the total fees paid for the specific project giving rise to
the claim.

We always act with care and professionalism, but no absolute guarantee can be given regarding
uninterrupted service or error-free outcomes.

11. Termination

Either party may terminate a contract with written notice if the other materially breaches these Terms
and fails to remedy the breach within 14 days of notice.
All work completed up to termination remains payable.
Deposits are non-refundable once project work has commenced unless agreed otherwise in writing.

12. Force Majeure

AxinexA Ltd shall not be liable for delays or failures resulting from events beyond its reasonable control,
including but not limited to natural disasters, power failures, cyber incidents, or regulatory restrictions.
We will, however, take all reasonable steps to minimise disruption and resume normal operations
as quickly as possible.

13. Governing Law

These Terms and any associated agreements are governed by and construed in accordance with the
laws of England and Wales. Disputes shall be subject to the exclusive jurisdiction of the courts of
England and Wales.